The agent learns “independently” whenever it completes a new chat with a user. This allows it to add it to its “core knowledge” of 50,000 pages of HP product information. As more users engage with the ...
Novice agents were stressed 31% more than tenured agents “Contact center agents, especially work-from-home reps, do not have the safety net of in-office colleagues for answers,” said Bruce Belfiore, ...
LONDON and WASHINGTON, July 10, 2025 /PRNewswire/ -- Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI workforce fully integrated ...
Travel agents these days receive just as many unusual requests as they do conventional ones. ASTA’s 2010 Hot Spots for Summer Survey asked travel agents what were the strangest travel questions they ...
Built on App Orchid’s semantic knowledge graph, the Agent continuously learns from context to improve accuracy, transparency, and enterprise trust. SAN RAMON, CA / ACCESS Newswire / October 29, 2025 / ...
If you are a self-published author with aspirations to get a traditional publishing deal it is important to have an agent. Major publishers and their imprints normally do not accept unsolicited ...
Query.ai, Inc., an early pioneer in federated search for cybersecurity, today announced two new features, Query Agents and Query Security Data Pipelines to help security teams turn raw telemetry into ...
HP has started offering customers a “virtual agent” service on its customer support site. The agent can handle common queries without human intervention, letting customers get help after the support ...
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