It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...

Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's condition and value.

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Per reports, one customer ...

Amazon is giving shoppers extra flexibility this holiday season with a new, extended return policy now in effect. For the 2025 holiday season, most items purchased on Amazon between Friday, Nov. 1, ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...