Quality assurance (QA) testing is the process that ensures a premium quality product for customers. QA is merely the strategy used to avoid any software product or service problems and to make sure ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

Companies often think they have a sales or marketing problem or a need to add a new product feature when they have a user experience problem. The product, service or technology isn’t easy to use, ...

The American Medical Association and MedStar Health National Center for Human Factors in Healthcare have put their new EHR usability framework to the test in an evaluation of 20 common vendor products ...

When development teams have spent months building a new tech product or feature for the market, they’re likely fully aware of, and sold on, its capabilities and value. But that’s not enough. To ensure ...