Zenarate AI Coach continues to transform how the world's leading brands in financial services, BPOs, healthcare, travel, technology, and services industries use AI Conversation Simulation to develop ...
Zenarate, providers of an artificial intelligence-powered conversation simulation solution, launched Concurrent Chat Simulation in its AI Coach platform. Concurrent Chat Simulation allows contact ...
As online channels become the primary means for customer interactions, Live Chat Support has emerged as the fastest-growing discipline in contact centers worldwide. This role requires multitasking, ...
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