With the Covid-19 pandemic, many organizations have found themselves in a situation where transforming their business is not an option. With seismic shifts being created from the future of work agenda ...

Change is not just inevitable in business; it’s essential for survival. Yet, many organizations struggle with implementing successful transformational change. Despite best intentions, businesses often ...

Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential ...

Abbott and Alderson first introduced the concept of customer experience in the 1950s, and since then, many numerous models, articles and numerous scientific titles have been published. Creating a ...

Offered fully online, Western Michigan University’s Graduate Certificate in Organizational Change Leadership equips professionals with the skills and knowledge to drive effective, strategic change ...

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. How is it possible to achieve an outcome where the whole is ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Opinions expressed by Entrepreneur contributors are their own. When retired Four-Star General Stanley McChrystal was a brand-new lieutenant, he asked his father how to know if someone was going to be ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...

As an academic, two of the courses I have taught this year have been of great significance to students. One is Stress and Resilience at Work, and the other is Organizational Change. Many students have ...