Procurement and Payment Services (PPS) is excited to announce that we are now using Team Dynamix, the customer service platform already used by Central IT and several other campus units. This tool ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time.

The Amazon “buy it now” mentality isn’t just for consumer products – the plastics industry has the same need to quickly assess and order parts. That’s why LS Mtron has created a robust service portal ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. May 13, 2019, 04:44pm EDT May 15, 2019, 04:17pm EDT This article ...

Hyderabad, India and Princeton, NJ, USA. March 18, 2019 - Dr. Reddy’s Laboratories Ltd. announces the launch of its advanced B2B Customer Service Portal “XCEED.” Fully focused on meeting the growing ...

As part of its efforts to improve customer service quality, the Public Works Authority (Ashghal) has completed the automation of all its services and the development of its new-look and upgraded ...