A small business project management training manual should be designed to provide new trainees with the skills needed to successfully manage projects. The manual should also outline your expectations ...

New employees have a lot to learn. Your timekeeping system, formal and informal codes of conduct and even where to find the bathroom are all common first-day issues. On-the-job training is a must, so ...

After spending one year of research into every aspect of the Apple Retail Store for my book, The Apple Experience, there’s very little new information that surprises me. However, sometimes people leak ...