As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. If you are a retailer, you probably already have a loyalty ...

As retail faces unprecedented challenges, from rising acquisition costs to ever-changing consumer expectations, the old ways of building customer loyalty are falling short. Generic discounts, blanket ...

In the constantly shifting world of retail, customer loyalty is the North Star that keeps retailers on the path of constant growth and gives them a leg up on the competition. Selecting the right ...