The International Organization for Standardization established ISO 20000 to help service management groups. The ISO standards cover the complete life cycle of a service management system. The ...

Internal audits collate facts about the functions and processes in an organization so as to gauge the extent to which standards are being met. Organizations undertake internal audits before the ...

Can you prove your team’s performance? How do you know for certain that nothing is being missed? The answer is simple; you perform an internal audit. We know how difficult it can be to keep track of ...

If your Unix/Linux servers are to be involved in an ISO 27001 audit, there are a lot of things you should be doing ahead of time to ensure that they won’t end up generating findings. While there are ...