A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Language learning is often a daunting prospect. Many of us wish we had learned a language to a higher level at school. But ...

If you asked me to identify the most clichéd sentence in on-the-job writing, that sentence would be my nominee. Yes, it's common. Yes, it's handy. Yes, it's readily understood. (And no, this column ...

To write a formal letter to the Queen, the convention is to open with ‘Madam’ and close the letter with ‘I have the honour to be, Madam, Your Majesty’s humble and obedient servant’. Formal writing ...