Have you ever wondered what happened to the sweater you bought that turned out to be too small, or the kitchen gadget you were gifted but didn’t have use for? Few of us think about where products go ...

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

As return rates escalate, the implementation of smart returns technology emerges as a vital strategy, offering a seamless, eco-friendly solution that enhances customer satisfaction while reducing ...

Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

It seems counterintuitive: To sell more products, stores are focusing on the returns process. A quick and easy returns process can built consumer trust, and encourage people to shop more, safe in the ...

Nearly half of shoppers say they've committed some form of return fraud, and now some companies are deploying artificial intelligence to crack down. A new survey conducted by the National Retail ...

[Stay on top of transportation news: Get TTNews in your inbox.] “Record-breaking returns show just how dramatically the retail and e-commerce worlds are changing,” said Jim Brill, reverse logistics ...

Fashion retailer H&M started to charge customers for online product returns in September 2023. Citing a rise in delivery and processing costs, as well as growing consumer use of free returns, H&M ...

MINNEAPOLIS — You'll soon be able to make product returns at Target without leaving your car. Target has announced it will roll out its "Drive Up" service to all of its nearly 2,000 stores by the end ...

LOS ANGELES and SAN FRANCISCO and PHOENIX, April 05, 2018 (GLOBE NEWSWIRE) -- ReadyReturns, an automated online product returns system that adds “Amazon-like” returns to any e-commerce store, has just ...