The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

At Dreamforce 2020, Salesforce unveiled Einstein Automate, an automation platform designed to help customers automate workflows and connect applications using the low-code or no-code tools. Robotic ...

Salesforce this week announced new Marketing Cloud features designed to help companies build deeper relationships with their customers. Following on the heels of Service Cloud updates, the ...

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...

MIAMI--(BUSINESS WIRE)--With the increasing maturity of broader CRM technologies, Salesforce Automation (SFA) tools have become more significant in their role of streamlining and enhancing the sales ...

Salesforce today announced new AI-powered automation and digital channel technologies for Service Cloud to power features for service agents and customers. The first set of tools aims to predict, ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

Einstein Automate, which appears to be a mix of robotics process automation melded with MuleSoft tools to connect apps and orchestrate workflows, highlights how Salesforce is looking to leverage ...

Automation is all the rage lately. Thirty five years ago, my father, Joseph Casalaina, developed some of the first automation systems for the insurance company MetLife, in the form of “expert systems.