In a recent study surveying more than 1,200 retail store associates, nearly half said they feel overworked in their jobs and almost two-thirds suggested they could provide better customer service and ...

When a customer steps through the doors of a retail location looking to purchase a new product, they want to be helped by a friendly, knowledgeable sales associate who can answer their questions, ...

Retail workers are the face of the company. They are the people who interact with shoppers and provide a memorable experience. But the unique set of challenges that come with working in retail, ...

Retailers are struggling to live up to shoppers’ expectations when it comes to having the right data and insights to facilitate great customer service in the store, as shopping journeys increasingly ...

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...

Remember when the store sales associate was the center of the shopping experience? Whether it was taking a shopper’s clothes to the dressing room, rummaging for different sizes, offering ...

Fabrice Haiat is the CEO and co-founder of YOOBIC, an all-in-one digital workplace platform built for frontline employees. Once upon a time, the most advanced technology in most retail stores was the ...

Zebra Technologies’ 15 th annual study shows steady progress in shopper satisfaction as self-serve technology frees associates to step-up service, speed and convenience LINCOLNSHIRE, Ill.--(BUSINESS ...