Sustainable success depends less on geography and more on how talent is onboarded, managed and empowered to contribute ...

Sales can be the most challenging part of running your company. You have to hustle constantly to meet targets, drive revenue, and outpace competitors. It’s a high-pressure environment, for sure! And ...

Learn about the different types of virtual assistants, their roles, and how businesses can choose the right support to improve productivity and operations.

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Opinions expressed by Entrepreneur contributors are their own. This is a very unique time to build a business. Brick and mortar companies are struggling and local “mom & pop” shops are closing at a ...

With online grocery sales booming during the coronavirus pandemic, Albertsons Cos. is stepping up customer service with digital assistance technology from Nuance Communications. Albertsons plans to ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now and are actively advertising their job openings! A virtual assistant, also ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Program supports Bar Associations with modern staffing solutions to enhance member services and operational efficiency ...

The West Africa Association of Customer Service Professionals plans to launch what it describes as Africa’s 1st structured virtual assistant..