Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is ...

Sheryl Sandberg would be proud of enterprise startup Zendesk. Earlier this week, the company announced three new board members, all of them women. It's seven-member board is now 4-3, men to women with ...

In the Customer Experience (CX) sphere, many companies expect that using AI-powered agents to answer customer service calls will allow them to reduce the number of people they have to employ in their ...

First step? Convince investors that B2B customer support could be better. Vancouver-based startup Supportbench has secured $1.9 million CAD ($1.5 million USD) in funding as it looks to build a Zendesk ...