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Text message marketing is a powerful tool for reaching your customers. See some SMS marketing examples and adapt them to your ...

Luxury hospitality in 2026 is shifting from abundance to restraint, focusing on privacy, intention, and 'quiet luxury.' ...

For India’s retail and multi-location businesses, 2026 will quietly mark a turning point. Not because of a sudden technology ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Hotel loyalty is getting more competitive and more creative at the same time. Big brands are... The post What Hotel Chains Are Doing to Win Guest Loyalty in 2026 appeared first on The Daily Dive.

When Bernard Acoca was CEO of El Pollo Loco, his wife asked him what was next. In his head, the executive had a pretty clear ...

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In art, brush marks can be seen as a flaw or the signature of a noted painter. Similarly, what appears to be operational ...

By adopting commonsense systems and procedures, owners and managers in any industry can increase employee retention. The five hacks listed below offer practical solutions to the very common problem of ...