Create a trigger that adds a tag to the tickets created from the automated emails. Then, edit your existing notification triggers to ignore the tickets with the tag.

Jul 2, 2024 · Here’s what to know as new regulations for automated traffic enforcement cameras in Iowa took effect July 1. Why did I get a ticket from speed cameras in Iowa?

Sep 23, 2025 · Send beautiful, effective no-reply emails. Get 5 customizable templates for your automated messages and improve your workflow.

Understanding Ticket automation rules By default, when a ticket is raised in Atera, no actions are taken — no fields are changed, notifications sent, or values modified. However, with Ticket …

Dec 12, 2025 · Ticket automation is the use of predefined rules and workflows to automatically create, categorize, route, prioritize, and update IT support tickets. With the goal of streamlining …

The cerb.ticket.auto_close automation checks if a ticket has been waiting for more than 30 days without a client response. If so, it closes it, sends the client a notification, by email and leaves …

Jan 10, 2025 · Automated testing involves using software to automatically execute test cases, which can significantly reduce the time and cost of testing. AI-powered testing tools can …

Apr 12, 2024 · This seemingly innocuous phrase, “testing app please ignore,” is a common sight in the world of software development, a digital equivalent of a “Wet Paint” sign that’s somehow …

Dec 1, 2024 · Admins and agents sometimes want to force a ticket status to Closed for these reasons: Closed tickets can't be modified in any way. Business rules may make changes upon …

Automatic Ticket Close contains NO defaults that would close tickets. You must EXPLICITLY configure the extension to close tickets automatically. To get started go to Tickets->Settings …