OTRS offers ready-to-use solutions as well as customizable software for all of your service management needs. Easily manage inquiries, requirements, tasks and assets.

OTRS is a service management solution that can be used by any department in your company. It reduces operational costs and increases satisfaction by optimizing service delivery, …

With OTRS, you give your help desk all the tools you need to work more efficiently – and create the basis for holistic service management. An overview of the most important advantages of …

OTRS is one of the most widely used service management systems, and it can be seamlessly integrated with existing applications, such as SAP, Salesforce or HP Service Center.

OTRS offers ready-to-use solutions as well as customizable software for all of your service management needs. Easily manage inquiries, requirements, tasks and assets.

OTRS supports us in modeling and implementing efficient service and support processes to deliver consistently high quality to our customers. With OTRS as our central helpdesk solution, …

Sep 16, 2025 · Welcome to OTRS Group, the manufacturer of the world's largest service management suite, OTRS. Get to know us!

OTRS Group offers many different Solution Scenarios that are already tailored to the needs of ITSM, HR, Office, Customer Service or IT Security teams. Save consulting effort and benefit …

Documentation Welcome to the new documentation area of OTRS. Here you will find all product documentation of our latest OTRS release.

Get OTRS directly from the product manufacturer. Top notch solutions, expertise and support. Learn how to buy OTRS now.